COVID-19 Information

UPDATE: 02/04/2020, 11:00 AM

MEDIA RELEASE: Council Plan to Close Container Exchange Due to COVID-19
MEDIA RELEASE: Council Facilities to Close Due to COVID-19 Restrictions
MEDIA RELEASE: Council Introduces Financial Relief Measures for Residents
MEDIA RELEASE: COVID-19 Response Group Formed

Council is closely monitoring the current COVID-19 pandemic and implementing responses in accordance with Federal and State Government guidelines. It is the intent of Council to take appropriate precautions in a reasonable manner to ensure that the potential and actual risks relating to the transmission of the COVID-19 virus are managed effectively, efficiently and transparently.

Council Closures

Please be advised that the following Council facilities will be closed for the foreseeable future, following the implementation of Stage 2 COVID-19 restrictions announced by the Federal Government on Tuesday, March 24:

Council has regrettably had to close the following parks until further notice:

  • Sunset Off-leash Dog Park (Edna Medley Park)
  • Norm Smith Off-leash Dog Park (Transmission Street)
  • Family Fun Park
  • Mount Isa Skate Park
  • Playway Park
  • Quota Park
  • Ron McCullough Park (Healy Heights Park)

Other parks will remain open - however, please note that no more than two people can gather in public, unless they're from the same family/household, and all must abide by social distancing guidelines.

Public Toilets

In the interests of protecting public health and in keeping with current COVID-19 recommendations, all Council-operated public toilets are now closed until further notice.

The toilet locations include:

  • Within the Miles Street carpark, 34 Miles Street
  • Adjoining the Council Administration Office, 23 West Street
  • Within the Sunset Lawn Cemetery
  • Within Captain James Cook Oval, 30 Twenty-third Avenue
  • Within Sunset Oval, Abel Smith Parade
  • Within the Family Fun Park, Church Street
  • Within Playway Park, Railway Avenue
  • Camooweal Town Hall, Camooweal
  • Moondarra Crossing Park
Waste Management Facility

While the Waste Management Facility will be open, the Container Exchange area is now closed, as of close of business on Sunday, March 29, with people encouraged to hold onto their recyclable containers until the area reopens.

Council Events

Following the advice of the Australian Government and Queensland Health, some recent and upcoming Council events have had to be cancelled, including:

  • The Isa Street Festival and Street Parade
  • Welcoming Babies Day
  • Morning Melodies for Seniors
  • Anzac Day services

Council will keep the community informed and update this page regularly.

Please refer to the graphics below for other closures and restrictions:

Two-person rule explainer


COVID-19 300320


COVID19 250320


G'day Neighbour

G'day Neighbour resized G'day Neighbour pg 2 resized


If you can help any vulnerable members of our community or those with special needs such as elderly neighbours or disabled persons in your street or neighbourhood, Council encourages you to offer assistance, as they may really need it during this time.

Council have produced a calling card template which can be downloaded and printed here which you can write messages on and deliver to the mailbox of your neighbours and people in your community to let them know that you care, and that you can help.

The community is reminded that it is important to:

  • Continue to practise social distancing (keep 1.5 metres between you and other people);
  • Practise good hygiene (wash your hands regularly), and
  • To stay home if you are feeling sick or unwell.

Council wishes to advise all community members where to access accurate and authorised information relating to matters of health and engaging with health services. As well as this, Council has plans in place to effectively manage community services and needs where possible during this time.

There are a number of authorised organisations providing accurate advice regarding the novel coronavirus outbreak.

For up-to-date information and advice, refer to Queensland Health’s website or the Australian Government Department of Health's website.

COVID-19 Poster Social Distancing
COVID-19 Hygiene in In Your Hands

What is a novel coronavirus?

Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). However novel coronavirus (COVID-19) is a new strain of coronavirus that has not been previously identified in humans.

What are the symptoms of novel coronavirus?

It depends on the virus, but common signs include:

  • fever
  • a cough
  • sore throat
  • fatigue
  • shortness of breath

Anyone who has travelled overseas  in the past 14 days, and feels unwell, should see a doctor immediately. Before your appointment, please call ahead and advise of your symptoms and recent travel so they can prepare for your visit.

People with suspected novel coronavirus will be tested.

Feeling unwell with symptoms? Take the COVID-19 Quiz

Queensland Health have developed a short quiz to answer your questions if your symptoms are those of COVID-19.

Take the quiz by clicking here.

What can I do to protect myself?

There are 5 ways we can all help stop the spread of viruses:

  • Clean your hands regularly with soap and water or alcohol-based hand rubs.
  • Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing.
  • Avoid touching your face, nose and mouth. And avoid shaking hands.
  • Stay home if you are unwell.
  • Practice social distancing, which includes staying 1.5m away from others as much as you can.

Looking after yourself by eating a healthy, balanced diet, getting regular physical activity, sleeping well and reducing stress is important all the time.

Public gatherings

As a precautionary measure to help slow the spread COVID-19, all non-essential organised gatherings should not go ahead.

Non-essential businesses are restricted from opening from midday 23 March 2020, including:

  • pubs, registered and licensed clubs (excluding bottle shops attached to these venues), hotels (excluding accommodation)
  • gyms and indoor sporting venues
  • cinemas, entertainment venues and night clubs
  • restaurants and cafes will be restricted to takeaway and/or home delivery
  • religious gatherings, places of worship or funerals (in enclosed spaces and other than very small groups and where the 1-person-per-4-square-metre rule applies)
  • auction houses, real estate auctions and open houses
  • personal services (beauty, nail, tanning, waxing and tattoo salons)
  • spa and massage parlours, excluding health-related services such as physiotherapy
  • play centres (indoor and outdoor)
  • galleries, historic sites and museums
  • health clubs, fitness centres, yoga, barre and spin facilities, saunas, bathhouses and wellness centres and swimming pools
  • community facilities such as community halls, libraries and youth centres, RSL and PCYC
  • gaming and gambling venues
  • indoor and outdoor markets (excluding food markets)

All essential day-to-day activities, such as school and work, can proceed as normal.

Anyone who is feeling unwell should not attend public events, and should stay home from work and school.

(source: Queensland Health)

Council's priority is the health and safety of all residents and council employees. We are also focused on continuing to provide essential community services.

This page will keep you updated with the latest official information from Queensland Health, the Australian Government and other relevant agencies.

In Queensland, for up-to-date and trusted information please visit Queensland Health.

Council's Local Disaster Management Group (LDMG) will continue to meet regularly to ensure the interests of all residents are continued to be met.

Keeping healthy

Please follow the prevention advice provided by Queensland Health.

If you are required to self-isolate carefully follow this advice.

The Australian Government has also developed a range of resources for aged care residents and families.

Feeling unwell? If you develop a fever, cough, sore throat or shortness of breath, call ahead to your GP or call 13HEALTH (13 43 25 84).

Local events and gatherings

Council is working with local businesses, community groups, event organisers and tourism operators to assist them following the Australian Government's directions that place limits and restriction on a range of gatherings.

Indoor gatherings (non-essential and essential)

Queensland Government - Non-essential gatherings
Australian Government - Non-essential gatherings
Australian Government - Essential indoor gatherings

Outdoor/mass gatherings

Queensland Health - Mass Gatherings Direction (no 2)
Australian Government - Limits on essential gatherings

Local business requirements

Council is continuing to assist local business comply with new trading requirements and restrictions.

Queensland Government - Non-essential Business Closure Direction

Frequently asked questions

Sadly, a lot of misinformation is circulating in relation to the pandemic, particularly on social media. Only trusted sources such as Queensland Health should be relied upon for information. FAQs and Myth Busters