About the role:
As the Outback at Isa Manager, you’ll oversee the day-to-day operations of the Visitor Information Centre, Riversleigh Fossil Centre, Hard Times Mine Tour, museum experiences, retail, and site presentation. You’ll lead a diverse team, ensure excellent customer service standards, champion growth opportunities, and maintain strong compliance and governance.
You will also play a key part in shaping the future of the attraction by implementing improvements, identifying new opportunities, strengthening partnerships, and contributing to long-term planning.
For further information, view the Position Outline.
About you:
•An experienced leader in tourism, attractions, hospitality, or a similar operationalenvironment.
•Comfortable working in a fast-paced, hands-on role with a small team.
•Strong in policy and procedure development, compliance, and operational improvement.
•Skilled in budgeting, financial reporting, and decision-making.
•Confident engaging with stakeholders, staff, and board-level leadership.
•Organised, proactive, and passionate about delivering high-quality experiences.
Experience in regional tourism, museums, cultural attractions, or community facilities will be highly regarded.