Pay My Rates

Payble

Payble is Council's newest and preferred method of payment for your Council rates. It's an online payment option to help you manage your rates.

You can choose to pay your rates in smaller, more frequent payments and never forget a payment again. It’s free, easy to set up, and you can check your balance at any time. Plus if your circumstances change, you can login and adjust how often you pay. You can also choose to receive SMS reminders before bills are due.

Please note: You will need a current and active mobile phone number to use this service.

Click Here to Go to Payble

Payment Options

Payble lets you choose how and when you pay.

1. Make a one-off payment
2. Autopay - pay in full. Set up an automatic payment of your current and future notices in full on the due date.
3. Pay in regular instalments by due date and get ahead. Set up a direct debit to make weekly, fortnightly or monthly payments in advance of the due date. Schedule regular payments to get ahead of your next notice.
4. Pay over the current rating period (interest applies). Set up a direct debit to make weekly, fortnightly or monthly payments to pay existing arrears. Once the arrears are fully paid, you can also schedule regular payments to get ahead of your next notice.

Set up Payble

1. Scan the QR code on your rates notice.
2. Enter your mobile number.
3. Use the six-digit security code sent via SMS to log in.
4. Follow the prompts in Payble to choose your payment method.
5. Choose your credit card, debit card or bank account.
6. Before your next payment, you’ll receive an SMS reminder so you can check that you have enough funds in your account.
7. The payment is processed automatically on the date you scheduled.

You can also visit the Payble website and follow the prompts. Have your assessment number handy.

After you set up Payble

• You will get a SMS reminder before each payment is deducted.
• You can check the balance owing at any time.
• When you receive your rates notice for the next year, a new payment plan will be calculated automatically.

Changing your payment method or schedule

To make changes to your payment schedule or account, simply scan the QR code on your rates or water notice, or visit the Payble website and use your mobile phone number to log in.

• Click your account icon to view existing payment plans. Add the new card or bank account and then remove the old account or card.
• To change an account, select the account, choose the relevant item from the Options menu and follow the prompts.
• To skip a payment, select your payment plan and choose “Skip Next Payment” from the Options menu. Payble will automatically adjust the payment schedule based on the balance owing.

You will receive SMS confirmation of any changes made to your account.

Pay Your Rates in Advance

Do you know that you can elect to pay your rates or water account in advance? Why not eliminate the burden of a lump sum payment by making regular advance payments towards your rates or water account using one of Council's payment methods below.

All payments received prior to the issuing of rates or water consumption notices will appear on the notices as 'Prepayments or Credits B/F(brought forward)' and will be deducted off the total balance on the notice.

Payments made after Council has submitted the notice files to the printers for printing will not show on the notice. Customer Service will be able to provide an updated account balance.

Please note that Council does not pay you interest on your rates or water account if it is in credit.

Payment Methods For Rates and Charges