Rate Information

Council Rate Notices

Council will issue one rate notice for the 2026/2027 financial period with an issue date of 03 August 2026. This notice will display four (4) quarterly instalments, with the period that each quarter covers; the issue date of the quarterly instalment; the due date for the quarterly instalment; and the amount owing for that quarterly instalment.

The Quarterly Instalments, Periods Covered, Issue Date and Due Date for each instalment is as follows:

Quarter 1 Instalment

Period Covered: 01 July 2026 to 30 September 2026
Rates Notice Issue Date: 03 August 2026
Due Date: 03 September 2026

Quarter 2 Instalment

Period Covered: 01 October 2026 to 31 December 2026
Rates Notice Issue Date: 03 August 2026
Due Date: 02 November 2026

Quarter 3 Instalment

Period Covered: 01 January 2027 to 31 March 2027
Rates Notice Issue Date: 03 August 2026
Due Date: 01 February 2027

Quarter 4 Instalment

Period Covered: 01 April 2027 to 30 June 2027
Rates Notice Issue Date: 03 August 2026
Due Date: 04 May 2027

Water Consumption Rate Notices

Separate Water Consumption Rate Notices for water consumption utility charges will be issued half yearly for the majority of residential customers and quarterly for the majority of non-residential customers.

Mount Isa Residential and Camooweal Customers

For all customers other than those on route 99 or route 100, separate Water Consumption Rate Notices will be issued:

• after 1 January 2027, for water consumed from 1 July 2026 to 31 December 2026; and
• after 1 July 2027 for water consumed from 1 January 2027 to 30 June 2027.

Mount Isa Non-Residential Customers

For customers who are on route 99 or route 100, separate Water Consumption Notices will be issued:

• after 1 October 2026, for water consumed between 1 July 2026 to 30 September 2026;
• after 1 January 2027, for water consumed between 1 October 2026 to 31 December 2026;
• after 1 April 2027, for water consumed between 1 January 2027 to 31 March 2027; and,
• after 1 July 2027, for water consumed between 1 April 2027 to 30 June 2027.

Supplementary Rate Notices or Water Consumption Notices for variations in rates and charges payable or unbilled amounts may be issued as required throughout the financial year.

Specific information on rates and charges can be viewed in the following Council documents:

Revenue Statement 2026-2027(PDF, 470KB) 

Tip Tokens Scheme Renewed for 2026-2027

Council has reviewed its process to distribute tip tokens to improve accessibility and utilisation of the scheme. Previously, tip tokens have been issued by Council in conjunction with the rates notices, often limiting access to the refuse facility as tokens have been lost, misplaced, or not made available to the tenants of rental properties.

Council now wishes to advise, that in lieu of physical tip tokens, residents can present their current rates notice or driver licence with a residential Mount Isa address to claim free residential refuse disposal from Tuesday 01 July 2026.

This can be accessed on six (6) occasions per residential property and will be valid until 30 June 2027.

The same conditions will apply as per the previous scheme; free entry into the waste management facility, valid only for domestic vehicles up to 1.99 tonne tare carrying domestic/residential waste. This includes:

• Cars
• Box trailers
• Vans
• Utilities

This means, a car towing a trailer, both carrying waste for disposal, would count as two allocated visits for that property.

Council's Waste Management Facility opening hours are:

• Monday to Friday - 7.30am - 4.45pm
• Saturday, Sunday and Public Holidays Holidays - 7.30am - 4.45pm
• Closed on Christmas Day, New Year's Day, Good Friday and Anzac Day

Water Charges

Pursuant to Part 7 of Local Government Regulation 2012, water charges shall be made and levied by the Council upon all lands and premises within the declared water areas for the supply of water services by the Council. The basis and principles for making and levying of water charges will be:

(i) an annual access charge, in advance; which applies to all lands within the declared water areas; and

(ii) a consumption charge for each kilolitre of water consumed; which shall be based on the consumption registered by the water meter or water meters installed by Council (or delegate) on the water service or water services to the land.

Annual Water Access Charge

Mount Isa

For all properties not listed elsewhere and unless a concession applies, the annual water access charge for domestic and commercial properties within the City of Mount Isa declared water service area shall be charged according to the table below for the 2026/2027 financial year:

Camooweal

For all properties not listed elsewhere and unless a concession applies, the annual water access charge for domestic and commercial properties within the Township of Camooweal declared water service area shall be charged as per the table below for the 2026/2027 financial year:

For a further information on Water Access Charges please refer to Council's current Financial Year Revenue Statement(PDF, 470KB) .

Water Consumption Charges

Mount Isa Residential

For all residential properties not listed elsewhere and unless a concession applies, water consumption for residential properties within the City of Mount Isa declared water service area shall be charged according to the table below for the 2026/2027 financial year:

Mount Isa Non-Residential

For all non-residential properties not listed elsewhere and unless a concession applies, water consumption for nonresidential properties within the City of Mount Isa declared water service area shall be charged according to the table below for the 2026/2027 financial year:

For further information and details on Council's Water Consumption Charges please refer to Council's current Financial Year Revenue Statement.(PDF, 470KB)

Leaks

Water Leaks that occur from water pipes and fittings on your side of the water meter are the responsibility of the Property Owner. One of the easiest ways to check to see whether you have a leak is by taking a water meter reading before leaving the house for a couple of hours, and taking another reading on your return.

When performing this test ensure you do not have the dishwasher, washing machine, watering system or evaporative air conditioning in use as these are using water and will be recorded through the meter.

On returning home the meter reading should not have changed. If the meter reading has increased (and you are certain that no water was used whilst absent) then this may be a sign that there is an internal leak and you should contact a licensed plumber as soon as possible. Any internal leaks and associated costs are the responsibility of the property owner. Council recognises concealed leaks can result in significant financial cost to the ratepayer, for further details on the concessions available and eligibility criteria please refer to Council's Concealed Water Leak Remission Policy.

Concealed Water Leaks

Council has adopted a Concealed Water Leak Remission Policy(PDF, 236KB) to assist ratepayers who experience financial hardship due to a concealed water leak on their property.

For further information on Council's Concealed Water Leak Remission Policy or if you would like to apply for a remission of water consumption charges due to a concealed water leak, please refer to the following:

• Concealed Water Leak Remission Policy(PDF, 236KB)
• Concealed Water Leak Remission Application Form(PDF, 270KB)

Applications can be submitted via the following:

Email: city@mountisa.qld.gov.au

In person: 23 West Street Mount Isa

Mail:

CEO
Mount Isa City Council
PO Box 815
Mount Isa QLD 4825

Please ensure all required supporting documentation is submitted with your application. 

Charging Water to Tenants in Residential Properties

Water Notices are issued to the owner of the property, tenants will not be billed directly by Mount Isa City Council.

Council cannot offer any advice regarding charging water to tenants, please contact your managing agent or visit the Residential Tenancies Authority (RTA) Website for further information.

Please note: State Bulk Water is not applicable to Mount Isa City Council.

Water Meter and Water Restriction Information

For information in relation to your Water Meter and Water Restrictions, please visit the below pages:

Water Meters

Water Restrictions

The charging system for sewerage includes the following description and definitions:

Sewerage Access Charge

Charge applied to each parcel of vacant land in the sewerage service area that has the potential to be connected to the sewer scheme, whether connected or not.

Sewerage Connected Charge

Charge applied to a single unit dwelling, each unit of a multi-unit dwelling or body corporate, each room in workers accommodation, each pedestal in a hospital and the 1st pedestal at all other connected allotments.

Sewerage Additional Pedestal Charge

This charge applied to each additional non-residential pedestal (including urinal cistern &/or pan) that is connected to the sewer scheme after applicable Sewer Connected Charges.

Sewerage Service Charges

Sewerage service charges are levied per access or connection rendered to each ratepayer's premises. Each sewerage service utility charge is set as a specified amount detailed below:

Mount Isa City Council Local Law No. 6 (Waste Management) 2018 Part 2 Waste Management Division 1, Section 5 Designation of areas states the local government may:

(a) designate areas within its local government area in which Council may conduct general waste or green waste collection services; and
(b) decide the frequency of general waste or green waste collection services in the designated areas.

All residential properties within the designated service area will pay, as a minimum, for one (1) waste management collection service (garbage service).

This charge will be levied and recovered irrespective of whether occupiers within the designated service area avail themselves of the service and will apply irrespective of whether the premises are occupied for any period during the year.

This recognises that the garbage service is available to all ratepayers with whom Council provides a waste storage container, and the Garbage Service provider is required to drive past each residence within the designated service area, and it is impractical to monitor the use of the service on a dwelling-by-dwelling basis.

This charge also applies to a property with a business and a dwelling. For a property which has both a business and a dwelling, as a minimum, Council will levy against the property one residential garbage service charge. Any commercial garbage service provided to the property will also, in addition, be levied with a commercial garbage service charge (where a commercial service is provided by Council or its appointed contractor).

Please refer to the adopted Declared Service Area Map - Mount Isa(PDF, 1MB).

Please refer to the adopted Declared Service Area Map -Camooweal.(PDF, 1MB)

Residential Garbage Services

The charging system for residential cleansing includes the following descriptions and definitions:

Residential Garbage Service Charge

Charge applied for the waste removal and disposal of one (1) 240-litre (maximum) capacity (red lid) general waste refuse bin once per week and one (1) 240-litre (maximum) capacity (yellow lid) recycling waste bin once per fortnight, or such other quantities as may be determined by Council, to a single dwelling, each unit of a multi-unit dwelling or community title lot, and other installations as determined by Council.

Additional Residential Garbage Service Charge

Charge applied for the waste removal and disposal of one (1) additional 240-litre (maximum) capacity (red lid) general waste refuse bin per week (collected weekly)and one (1) 240-litre (maximum) capacity (yellow lid) recycling waste bin (collected fortnightly) , to a single dwelling, each unit of a multi-unit dwelling or community title lot, and other installations as determined by Council.

Additional Residential General Waste Garbage Service Charge

Charge applied for the waste removal and disposal of one (1) additional 240-litre (maximum) capacity (red lid) general waste refuse bin (collected weekly), to a single dwelling, each unit of a multi-unit dwelling or Group title lots, and other installations as determined by Council.

Additional Residential Recycling Garbage Service Charge

Charge applied for the waste removal and disposal of one (1) additional 240-litre (maximum) capacity (yellow lid) recycling waste bin (collected fortnightly), to a single dwelling, each unit of a multi-unit dwelling or Group title lot, and other installations as determined by Council.

Residential garbage service charges are levied per collection service rendered to each ratepayer. Each residential garbage service charge is set as a specified amount detailed below:

Commercial Garbage Service Charges

The charges for a commercial garbage service are levied per commercial garbage service rendered to each ratepayer of commercial premises or industrial premises and are levied together with a base charge (separately identified) (excluding the 240-litre yellow lid recycling bin service). Council has decided to make differential charges based on location: Mount Isa, and Camooweal. Each commercial garbage service charge is set as a specified amount detailed below:

Environment Charge

In accordance with Section 94 (1)(b)(iii) of the Local Government Act 2009, Council will make and levy a separate charge for the Financial Year 2026/2027 on all assessments. This will be described as an Environment Charge.

The Environment Charge will allow Council to fund a range of strategic environmental management initiatives across the region. The amount of the separate charge will be $78.00 per annum per assessment.

Change of Ownership Charge

Change of Ownership Charge of $102.85 will be issued to the new owner of a property upon receipt of a property transfer within the 2026/2027 Financial Year.

Legal Fee Charges

All Council-issued Rate Notices, Water Notices and Supplementary Notices have a due date clearly stated.

You have 31 days from the date of Issue to pay in full. Failure to do so will result in compound interest accrued per annum calculated daily being charged on all overdue amounts. The current Financial Year's Interest Rate can be found on Revenue-Statement.pdf(PDF, 470KB)

If you are unable to pay in full by the due date, please contact Council to discuss a payment commitment. All Payment Commitment Applications must be submitted in writing to Council.

Failure to enter into and comply with an approved payment commitment may result in debt recovery action.

All debt recovery costs are legally recoverable from the property owner and will be applied to your rates property account as legal fee charges.