Under the Right to Information Act 2009 any person has the right of access to most documents held by Council. Documents held by Council include paper files, microfiche, print-outs, computer records, files, visual material, and audio recordings.
Applications must be made by completing an application form. All applications must provide sufficient information to enable the identification of the documents requested as well as certified identification of the applicant, e.g. driver's licence, birth certificate etc. within 10 business days of lodging the application. Council will determine if the information or document requested is available under the provisions of the Right to Information Act 2009.
Applications relating to "personal information" do not require an application fee.
You will be given notices outlining:
That you are required to pay a charge
What the estimated charge may be
What the basis is for calculating the estimate
That you can consult with the agency to amend the application in order to reduce the charge
That you must agree in writing to pay the application charge, withdraw or request waiver of charges on the grounds of financial hardship.
Council has 25 business days in which to provide applicants with a decision regarding access for information. There are some factors that can alter this limit as per s.69 of the Act.