Rates Payment Commitments Rates Payment Commitments

If you are unable to pay your rates in full by the due date, Council will allow you to pay the outstanding rates balances by approved regular installments. To be approved, a periodic payment will generally result in all overdue rates and charges being paid in full within six (6) months.

All payment commitments for outstanding rates and charges will accrue interest of 11% per annum compounding daily. Should a property owner fail to comply with an approved payment commitment, your payment commitment will be cancelled and forwarded to Council's Recovery Agent, without further notice to you. All legal costs are recoverable under legislation from the property owner.

To apply for an approved payment commitment, please complete the Payment Commitment Application form and submit to Council by one of the following methods:

Post to :

Chief Executive Officer

Mount Isa City Council

PO Box 815

Mount Isa QLD 4825

In Person to: 

Mount Isa City Council

Administration Building

23 West Street

Mount Isa QLD 4825

Please note: Council does not accept requests for payment commitments over the telephone. Council agents such as Australia Post cannot accept requests for payment commitments.

Council will provide written confirmation of an approved payments commitment once your application has been processed. Council encourages you to commence payments immediately whilst your application is being reviewd.

Completion and submission of a Payment Commitment Application is not enough to stop your account from being referred to Council's Recovery Agent. 

Please note, that your Payment Commitment Application is not an approval of you request. 

Debt Recovery

I have received a letter from a debt recovery agent regarding my outstanding rates. Why have I been sent this letter? 

You may have been sent a letter from Council's Debt Recovery Agent. This letter relates to one of the following: 

  • Your outstanding rates, where a payment commitment has not been entered into writing; or
  • A dishonoured payment commitment

Please do not ignore this letter as failure to respond within the stated time on the letter can lead to significant costs which Council has the legal right under legislation to recover from you.

Who is Recoveries & Reconstruction (Aust) Pty Ltd? 

 Recoveies & Reconstruction (Aust) Pty Ltd are a recovery agent who act on Council's behalf in assisting with current rate arrears. Their contact details are:

 Recoveries & Reconstruction (Aust) Pty Ltd 

PO Box 101

Southport Qld 4215

Phone: 1300 556 863

Can I still pay my rates in full if I have received this letter?

Yes you can still pay your rates in full. Please contact Council via telephone or email to obtain the outstanding amount and you must make payment the same day. Payment methods will be listed on your recent rates notice.

If you are unable to make payment the same day or in full please contact the recovery agent from which you received the letter to organise a payment commitment.

Please note that Council staff will accept any payment towards your outstanding rates and charges but this does not constitute a payment commitment.

If you pay less than the full amount oustanding, you are still required to contact the recovery agent on your letter to make a payment commitment.

Council staff are unable to discuss or make new payment commitment if you have received a letter from a recovery agent.

The amount provided by Council is different to the amount on the letter from the Recovery Agent.

The amount provided by Council is the most recent amount outstanding including interest and legal charges.

Please contact Council immediately if you believe you have received a letter in error.