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Water Consumption Notices to be Released This Week

Mount Isa and Camooweal will begin to receive their next water consumption notices this week, and the latest water usage figures show the average ratepayer of an occupied residential property falls well within the lowest tariff rate.


A number of positive changes have presented with the new round of notices, including financial saving and increased water conservation awareness, while living safely within the Lead Alliance guidelines.


Council Chief Executive Officer Sharon Ibardolaza said under the previous system, data showed that the majority were using well under the allocation while meeting health guidelines, and now even more households are able to do so.


Ms Ibardolaza said following extensive feedback Council received from members of the public during and after water community consultation sessions conducted earlier this year, Council is working to improve its Water Consumption Notices, to make them clearer and easier to understand.


“Council’s community engagement and consultation continue to grow in every area of our operations, and water is one of our top priorities. We want people to see positive changes and receive clear communication from us to ensure their payment requirements and water use are more easily understood,” Mrs Ibardolaza said.


“Council have taken on board that ratepayers feel restricted in the amount of water they can use due to the introduction of the tiered system.


“Although a tiered system is best practice in drier communities such as Mount Isa to balance the needs of general living and maintaining a beautiful garden against a limited water supply, for those that are having difficulty reducing their consumption, an increase has been provided in the 2019/20 allowance for the discounted water rate of $0.87 per kilolitre in Tier 1, from 950kL to 1000kL for residential properties, and from 950kL to 1250kL for non-residential properties.


To assist with water conservation and financial management, Council strongly recommends residents and ratepayers carry out regular checks on their water meters, to ensure that there are no concealed leaks on their properties. This simple process involves turning all internal and external taps off and checking to see whether the meter is running.


Payment for the water consumption notices is due on Monday, August 29. For all payment options, please visit or call Council’s Customer Service Department on 4747 3200.