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Overall Residential Water Use Reduces Across Mount Isa

Almost two-thirds of residential ratepayers have received a reduction in their half-yearly water charges (access and consumption) when compared to the same period in the previous year.


This is because of both the new water-charging methodology introduced by Council this year, and an average reduction in the water used by ratepayers.


Council Chief Executive Officer Sharon Ibardolaza says this gives ratepayers greater control over their water charges by managing their own water use.


The average reduction for water costs is $28 per ratepayer, with more than 2000 ratepayers seeing a saving of over $100.


Overall water consumption across the city’s residential properties had dropped by 5 percent in the same period.


This means the vast majority of residential ratepayers should stay within the 950kL charging tier of $0.87 per kL for both the current and next billing periods.


Mrs Ibardolaza says that, due to recent flooding across the North West causing Mount Isa residents’ rates notices and water bills to arrive later than expected, the due date for the latest rates notice has been extended until Friday, April 5.

She says residents who have yet to receive their rates notice are also encouraged to call Council’s Customer Services Department on 4747 3200 and confirm that the address that’s on file is correct, to enable their rates notice to be sent out again. The notices can also be emailed out if requested.


Those who may be experiencing financial hardship are also urged to call Council’s Customer Service Department to discuss payment arrangements.