As Mount Isa transitions into a new consumption based water charging method, Mount Isa City Council are committed to constantly reviewing and revising and making changes where necessary to support ratepayers.
The introduction of the two–tier charging brings Mount Isa in line with majority of Council’s in Queensland, and now features a clear and separate access and consumption charge.
Mayor Joyce McCulloch said the most notable change this week was the inclusion of the concessional access charge for residents with water meters up to 100mm, who will now be eligible for a concessional access charge at the rate of 20mm water.
Mayor Joyce McCulloch said council will now offer a concession on owner occupied residential properties in differential rating categories I, 2, 4 and 5 who have a water meter larger than 20mm.
“The concessional access charge will be the same as for a 20mm water meter irrespective of the actual water meter size, and we’ve done this on the basis that to require the ratepayer to pay the full charges in these circumstances would result in hardship,” Cr McCulloch said.
To be eligible, the property must be classified in one of the four categories; 1 – Residential <1Ha – Camooweal, 2 – Residential <4,000 m2, 4 – Residential <1Ha, 5 – Residential between 1Ha & 10Ha, and not be subject to any other Council approved concessions or remission for water access charges.
As part of the 2018/19 Budget documentation, Council introduced a Water Charges Remission Policy effective from 1 July 2018, to assist ratepayers who experience financial hardship as a result of concealed leaks and defined medical purposes.
Additionally, most non-profit sporting clubs, non-profit community organisations, kindergartens, schools with sporting fields/ significant green space for student use and day care facilities will pay reduced fees.
“Council has listened to community concerns around this and we have spent much time workshopping these issues and we will continue to do so,” Cr McCulloch said.
“We do understand the issues around making the change to a new water charging method, and while it is necessary to do so, we are continually taking the information we receive from correspondence from and meetings with our residents and doing what we can to ensure a good outcome for the community.”
Residents who have paid water access charges for rating period due on or before Thursday October 11 and now eligible for concession can apply for a refund or have credit applied to their account.
For more information, please contact Council on 47473200 or visit our website http://www.mountisa.qld.gov.au/