Business Boost - Free Business Workshops Business Boost - Free Business Workshops





Mount Isa City Council have developed a series of workshops to help you understand and increase your tourism opportunities, provide tailored customer service strategies to engage with this market and gain a real insight into the tourism market to increase your business revenue and future opportunities.

Mount Isa City Council is offering the local business community is a series of business skills workshops and seminars for business owners, managers and staff.

This will be focused on building your business community connection with the tourism industry and provide quality professional upskilling and retail culture development to owners, operators, and frontline staff.

Relevant training can improve skills, increase knowledge and make your business more efficient. It can also motivate staff to do the best job possible for your enterprise.


BUSINESS BOOST BROCHURE - Read all about it here


Workshop 1: Giving your business a tourism boost – The importance of tourism to Mount Isa commerce

With Mark Olsen, Earthcheck

An introduction to how your business can connect with the Mount Isa tourism industry.

Understand how your business fits into this  tourism industry and how to actively become part of the network.

Discover the essential elements and top tips to help you promote your tourism business and attract more customers.

This introductory workshop will assist you / your business to:

Gain an understanding of the tourism industry              

Effectively participate in the tourism industry

Increase visitation to your business

Identify what tourism structures /organisations can assist in selling your product/service, how to engage with them and best promote your business.


Event information

Where Mount Isa Civic Centre, 23 West Street

Wednesday 17th May (2 sessions)


7.30am - 9am


6pm - 7.30pm

Book Please book by Monday May 15


Eventbrite - Business Boost - Workshop 1



Workshop 2: Service with an Attitude

With Julie Cross

An inspiring and informative workshop for all people in the business of serving, whether that is serving within the organisation to other team members or serving externally to customers and clients.

Event Information

Where Mount Isa Civic Centre, 23 West Street

Tuesday 6th June (2 sessions)


7.30am - 9am


6pm - 7.30pm

Book Please book by Friday 2nd June (bookings open soon)



Workshop 3 – Business Insight – Making Real Connections to the Tourism Industry

With Mark Olsen, Earthcheck

A workshop designed to provide assistance for owners and operators and managers to strengthen the Mount Isa business sector resolve to best service the tourist market more effectively and examine opportunities for improving their revenue across all sectors.


Event information

Where Mount Isa Civic Centre
When Tuesday 4th July (2 sessions)
Book Please book by Friday 30th July  (bookings open soon)